Technical Project Manager - Client Facing

Work Type: Full Time

Imagine a world where waiting in line at the store is a thing of the past. We're making that a reality by revolutionizing over 1 million retail checkout points with AI computer vision. With a passion for AI and Machine Learning technology, we're speeding up checkout and have already saved customers 18.6 years of waiting. Operating at 150+ European checkout sites, we're scaling globally and innovating for other retail needs. Intrigued? You might just be the one we're looking for!

What to expect: 

As a client facing project manager you will be a crucial link between product and customers. You will work closely with our sales and product teams to understand customer needs, provide technical expertise, manage new integrations and support the sales and deployment process.

This is how you’ll help us grow:

  • Collaborate with the sales team to understand customer requirements and challenges

  • Contribute to the development of sales collateral, technical documentation, case studies, presentations, and product demonstrations tailored to customer needs

  • Conduct product demonstrations and deliver technical presentations to potential customers

  • Provide pre-sales and post-sales technical project management to ensure all operational and technical requirements are met for the customer to succeed including kiosk order processing, shipping, invoicing and payments

  • Participate in the deployment and onboarding of new locations, build processes and collaborate with the customer support team

  • Manage new integrations and maintain existing ones in collaboration with the development team

  • Participate in customer meetings and engage in discussions about the technical aspects of our solutions

  • Stay up-to-date with industry trends and competitor products to provide informed insights.

  • Support the development of proof-of-concept (PoC) projects when necessary.

What you’ll bring to the table:

  • Bachelor's degree in Engineering, Computer Science, Business or a related field, or equivalent work experience

  • Strong technical aptitude and a genuine interest in technology and innovation

  • Ability to translate technical concepts into clear and understandable language for non-technical stakeholders

  • Excellent communication skills, both written and verbal

  • Eagerness to learn and adapt quickly in a fast-paced startup environment

  • Strong problem-solving skills and the ability to think creatively

  • Customer-focused mindset with a passion for delivering exceptional service

  • Willingness to travel occasionally for deployments, customer visits and presentations ✈️

  • Professional proficiency in English is required

⭐ You get extra bonus points, if you have:

  • Experience in software testing or development is a plus

  • Professional proficiency in French or German is a plus

What We Offer

  • A chance to be part of a tight-knit, diverse squad shaping the checkout experience of tomorrow

  • Joining at an early stage: you’ll have an outsized impact on a rapidly scaling company full of smart and motivated people

  • Competitive compensation

  • Tech gear to support your daily work

  • Frequent team buildings and annual company retreats

  • Inclusive and supportive work environment

  • Weekly team lunch on the house

  • Dog-friendly office (we already have some furry teammates! 🐾)

We’re looking forward to receiving your applications! If you have any additional questions, feel free to reach out to our Senior Recruiter, Andrea Buriusz at [email protected]. 🚀

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