Deligo is a leader in visual AI self-checkout for the convenience retail industry, trusted by global brands like Compass, Sodexo, Marks & Spencer, and Spar.
We build advanced visual AI — developed by a top-notch machine learning team — to recognize food and retail items instantly. No barcodes, no manual scanning. Just place your items and tap to pay — it’s that simple. The result: a magical experience that improves everyday lives by saving time standing in checkout lines.
But this isn’t just exceptional tech: We are a tight-knit team of curious, passionate and ambitious builders who take pride in our craft and value trust in everything we do. If you’re looking to join a rocket ship and help redefine the future of AI-powered checkout, we’d love to meet you! 🚀
Role at a glance
Deligo is scaling across Western Europe and we are looking for a hands-on Deployment Specialist to bring our AI-powered checkout kiosks to life in stores across the region. In this highly customer-facing role, you will be the main point of contact onsite: installing and configuring kiosks, making sure they run smoothly, and helping clients feel confident about using them from day one. Strong communication and relationship-building skills are just as important as your technical abilities, as you’ll work closely with both client teams and Deligo colleagues to keep everyone aligned and informed throughout each deployment.
How you’ll make a difference
- Lead end-to-end deployments: from pre-deployment checks and logistics through onsite installation, testing, and go-live sign-off
- Install and configure kiosk hardware (network, payment terminals, scanners) and apply site-specific software settings so each store is ready to serve its customers
- Validate real-life performance: test recognition accuracy, payment flows, and edge cases, and fine-tune the system with real products and conditions
- Train store teams on how to operate the kiosks, handle basic troubleshooting, and know when and how to escalate issues
- Capture lessons learned, document site-specific details, and share feedback with Product, Engineering, and Customer Ops so every rollout gets smoother
What you’ll be doing day to day
- Travel to client locations across 🌎 Western Europe, the UK, around 60-70% of your time ✈️ - sometimes including overnight and weekend stays when deployments span multiple days
- Coordinate equipment logistics in advance so everything needed for a deployment (kiosks, payment terminals, networking gear, consumables) is onsite, tested, and ready
- Follow deployment playbooks and checklists to install, configure, and test each site, while documenting any deviations or custom setups
- Work closely with remote colleagues in Customer Ops, Product, and Engineering to resolve issues quickly and ensure a smooth transition into steady-state suppor
What makes you a great fit
- 2-5 years in a field-based technical role such as deployments, installations, onsite IT support, or similar customer-facing technical work
- Comfortable working with hardware: mounting devices, connecting cables and basic network configuration (connectivity checks, changing network settings)
- Experience configuring software using documentation or admin interfaces, and doing first-line troubleshooting
- Understanding of how systems connect (POS, payments, APIs, or IoT-style setups) and how to spot common integration issues
- Valid EU/UK work authorization and willingness to travel 60-70% of the time across Europe, the UK
- Fluent English; and excellent communication skills
- Calm under pressure: you stay composed when something breaks onsite and work through issues methodically
- Clear communicator with clients and colleagues, able to explain technical topics in simple language to non-technical users
- Motivated by startup environments: you are comfortable with change, enjoy improving processes, and take pride in professional, high-quality deployments
Bonus
- Experience with retail tech, self-checkout or kiosk systems, POS solutions, or payment terminals
- Familiarity with tools like Jira, Asana, or Monday.com for tracking tasks and deployments
Why join us
- Opportunity to join at an early stage, making a visible impact in a fast-scaling startup
- Real influence on how our products and processes evolve, with freedom to innovate
- A collaborative, creative, and transparent culture where contributions are recognized
- A spacious, shiny, dog-friendly office in the heart of Budapest with great transport, tasty snacks, and vibrant team events
- High-tech equipment
- Flexible working hours and hybrid approach
- Competitive salary
Details
- Start: As soon as you are ready
- Location: Budapest - we operate with an office-first approach, typically requiring 3-4 days per week in-office however, this role requires 60-70% travel ✈️
- Contract: Permanent
- Compensation: Competitive package based on experience
We’re looking forward to receiving your application!